How To Order Prescription Lenses Online At

How To Order Prescription Lenses Online At

Save to Wishlist
Information on how to buy prescription glasses online
December 14, 2023

Wondering how to order prescription lenses online? It might seem complicated, especially if you’ve never done it before, but you’ll find out that it's as easy as buying anything at

In case you need help, we’ve created an easy guide. Read on to discover all the steps, from customizing your lenses to uploading your prescription and completing your order.

1. Pick your frame

Pick the frame type for your online prescription glasses

Start with the frame you like. Under ADD TO BAG, you’ll find the CUSTOMIZE LENSES button. It will take you to our form where you can start customizing your lenses.

2. Pick the lens type

Pick the lens type for your online prescription lenses

You can choose between non-prescription lenses and single-vision lenses. In this guide, we’ll be focusing on how to add prescription lenses to your frames.

Choose the brand of lenses

Next, we’ll ask you to choose between Ital-lenti and Zeiss. Both lens brands promise superb quality and are covered by our Mia Burton Lens Care.

Ital-lenti lenses are made from high-quality polycarbonate and they are entirely produced in Italy. They’re made with innovative technology and have a great price-quality relationship.

Zeiss is a high-end German brand with ClearView lenses made from organic plastic with an optimized point-by-point design.

From this step on, the price updates automatically after each choice. You can use the tool as a sort of prescription glasses cost calculator.

Select the lens index

After choosing the brand, pick your lens index. The lens index number refers to how thick or thin the lens is: the higher the number, the thinner the lens. Choose the one that works best for your vision needs.

If the lens index isn’t in your prescription, click on How do I choose? for useful information. If you’re still doubtful, feel free to contact our Customer Service team.

Add a lens coating

Once you’ve picked your lenses, you can add a lens coating. Think about which best suits your lifestyle: if you spend a lot of time looking at screens, consider the blue light coating. If you spend a lot of time outdoors or drive at night and get distracted by reflections from windows or street lights, consider anti-reflective coating.

3. Upload your prescription or email it later

How to upload your prescription online at

After customizing your lenses, choose to upload your prescription, enter it manually, or send it via email at a later time. Whichever way you choose to send your prescription, be reassured that our optometrists will double-check it.

Choose your PD (Single PD or two values)

You can also enter your PD, which stands for pupillary distance. PD measures the distance between the centers of each eye. It will usually be in your prescription after an eye exam. If you can’t find it, with a few easy steps you can measure your PD at home.

How to measure your PD at home

- Stand in front of the mirror, about 20 centimeters away.

- Lay a ruler horizontally at eyebrow height.

- Place the 0 in the center of the left pupil and measure the distance from the center of the right pupil, in millimeters.

- To be sure, repeat it in reverse, measuring from the center of the right pupil to the center of the left pupil. If there is a difference of a few millimeters, don't worry: it won’t affect your lenses.

How to measure your PD at home

Once you have your PD measured, enter it into the form. The process we have explained is used to determine the single interpupillary distance; you could also measure the double one and enter two values, measuring from the center of each pupil to the center of the nose.

4. Review your order

You’ve reached the final step! Time to review your order, and double-check that all your details and choices are correct. The final price will be calculated at this point, so you understand the full breakdown of your prescription glasses cost.

Shipment times

Once you’ve reviewed your order and entered your payment details, you can leave the rest to us. You will receive a confirmation email with the estimated delivery times.

5. FAQ

Can I order glasses online with my prescription?

Yes! At, you can add prescription lenses to most eyeglasses. Click the ‘CUSTOMIZE LENSES’ button on the product page of the glasses you want to get started.

Is it safe to order prescription glasses online?

It is always safe to order prescription glasses online from trusted eyewear sites. At, we have a team of optometrists and a dedicated laboratory, where lenses are made true to your prescription.

What is Mia Burton Lens Care?

Mia Burton Lens Care is our prescription lens warranty that you will receive, free of charge, when you order prescription lenses. It is a two-year additional warranty that covers accidental damages or accidents to your lenses. For more details on coverage, see our terms and conditions under Mia Burton Lens Care warranty against accidental damage.

I didn’t add my prescription to my order, where can I email it?

If you chose to send your prescription via email, once you have submitted your order, we will email you a reminder with the email address you can use to send us your prescription.

I rechecked my prescription glasses order and there is an error, how do I correct it?

If you notice you made a mistake in your prescription lens order, email our customer service at, and we’ll get back to you as soon as possible.

Our optometrists will double-check the prescription with the information you entered, but please make sure that their information is correct so we can find your best fit without delaying the order.

I ordered prescription glasses online from your site: how soon will they arrive?

Shipment times will take into consideration the delivery time of the specific frame you chose as well as 3-6 days to fit the prescription lenses. If you emailed your prescription at a later date, please consider the shipment time from when you sent us your prescription.

You can check our Terms and Conditions page for more information about shipment times.

You May Also Like:

Seeing clearly