Pre-loved program

Pre-loved is our circular fashion program, which gives a second life to the eyewear you don’t use. In exchange for your frames, you will receive a coupon code of 50 euros to spend on miaburton.com.
The program is currently only available for those who reside in Europe. You can find more information here.

Participation Requirements

You can participate if you reside in Europe.
Your used eyewear can be either sun or optical frames, from any brand. The important thing is that the frames have a CE mark, which certifies compliance with European safety regulations. The frames must also be in a suitable condition so that they can be resold, or refurbished by our opticians and donated to nonprofit organizations.
Mia Burton reserves the right to refuse a frame at its discretion. Requests from outside of Europe will not be considered.

How To Participate

1. Fill out the form on our Pre-loved page, attaching quality photos of the frame you are sending. Make sure the photos contain the frame's front and side profile.
2. Our team will evaluate the submission and send you an email. We aim to respond to Pre-loved submissions within 7 working days.
3. If our evaluation is positive, we will ask you to send us your details including your address and how you prefer to send your used frames (whether by courier pickup or delivery to DHL point). Shipping is free of charge and paid for by Mia Burton. You will receive further instructions in the email.
4. When your used frames arrive at our warehouse, we will recheck that they match the photos and meet program requirements. Once the frames pass the second check, you will receive the 50 euro coupon code by email.

 

Conditions of Use for Pre-Loved Coupon Codes

Pre-loved coupons are valid for one use only, within 12 months of issue.
You can also apply them to products already on sale.

They can also be combined with:

• Our Mia Burton Welcome coupon, which is reserved for those who subscribe to our newsletter

They cannot be combined with:

• Other Pre-loved coupon codes (you can only use one Pre-loved coupon per order)
• Other coupons, excluding our Welcome coupon

 

Used Frame Returns

Used frames sent to miaburton.com cannot be returned.
If you have any questions, please contact our Customer Service Team by chat or at preloved@miaburton.com.